Support

Need help with Calcly, found a problem, or have an idea?

We read every message and usually reply within a few days. To help us fix a problem quickly, please include:

your device model and Android version,
the app version (shown in the app under Settings > About),
what you did, what you expected and what happened instead.

You can also use Send us Feedback in the app's settings. Feedback sent that way has no return address, so include your email address in the message if you'd like a reply.

Common questions

How do I switch to the scientific calculator or the unit converter?

Tap the calculator icon on the keypad and choose Basic, Scientific or Convert. The app remembers the last mode you used. Settings is in the same menu.

How do I see or delete my history?

Tap the history icon at the top of the calculator. Touch and hold a calculation to copy its expression or result, or to delete it. Clear deletes the whole history. The history is stored only on your device.

Why does the app use commas or dots in numbers?

The decimal and thousands separators follow your phone's language and region settings.

How do I change the theme?

Open Settings > Theme and choose Dark, Light or System.

Why do I see an ad?

The app is free and funded by ads from Google AdMob. An ad may appear when you come back to the app, at most once every 4 hours. Ads never appear while you are using the app.

How do I change my choices for ads?

Open Settings > Privacy > Ad privacy choices (Settings > Privacy options in Calcly 2.0). It appears when Google's consent message for ads applies to you, such as in the EEA, the UK and Switzerland. You can also reset or delete your advertising ID in your device's settings.

How do I change what the app sends?

Open Settings > Privacy. It has a switch for usage statistics, crash reports and performance data, and each change applies at once. The app first asks on a privacy screen the first time you open it. The Privacy Policy explains what the app sends and why. Calcly 2.0 has no switches: update the app, or email us if you want us to stop processing your data.

How do I delete my data?

Open Settings > Privacy > Delete my data. After you confirm, it turns everything off and resets the app's random IDs, then opens an email to us with your installation's ID, so we can ask Google to delete the usage statistics it already has. Send that email to finish. Your history stays on your device: delete it from the History screen.

How do I rate the app?

Open Settings > Rate this App to go to the app's page on Google Play.

Privacy questions

To ask about your data or to exercise your rights, email df.dev.ie@gmail.com. The Privacy Policy explains what the app collects and why.

Legal

DF Dev Apps · appcraftlabs.com